Contact Technical Support
With an international contact center, parts-distribution hubs, factory-repair facilities, and research-and-development labs, our services worldwide organization can address your questions quickly and comprehensively.
Our international support center is available by phone or mail 24 hours a day, 7 days a week.
To ensure prompt service with your product when contacting Thomson via e-mail, please make sure that you provide the following information:
- Your contract number
- Your geographic location (i.e. country you are in)
- The name of your product
- Any additional system configuration information in relation to your product
Email: contact.support@thomson-networks.com
You can also contact your local support center by phone directly during normal business hours.
International Support Centers:
| EMEA/APAC/Canada |
|
Toll Free Number +800 9010 1010 Available from following countries: Belgium, Canada, Cyprus, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Malaysia, The Netherlands, Norway, Philippines, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, The UK Australia Toll Free Number: 1 80000 9028 Hungary Toll Free Number: 802 05133 India Toll Free Number: 000 800 852 1339
|
| USA |
|
Toll Free Number: 1 866 420 8666 |
| LATAM |
|
Toll Free Numbers: Argentina: +800 9010 1010 Brazil: 0800 8923 721 Mexico: 001 800 514 2514 Peru: 0800 54 852 |
| For all countries including the ones above |
|
we can also be reached through our "regular" line (caller charged at standard fee) +33 1 70 48 07 76 |
