OneCare Extended Service Agreement
OneCare Extended SLAs feature advance exchange replacement of defective hardware equipment and access to Thomson 24/7 technical support engineers. Replacement modules are shipped from Thomson Video Networks' facilities and installed on-site by your staff. OneCare Extended is an ideal solution for supporting critical systems when factory repair turnaround is not sufficient.
- OneCare Standard
- 24/7 technical phone support
- Advance exchange hardware modules
